Extending Dynamics 365 Customer Engagement Apps with Low Code - Book Review

 

Extending Dynamics 365 Customer Engagement Apps with Low Code

Book Title: Extending Dynamics 365 Customer Engagement Apps with Low Code

Author: Stefano Tempesta, Sandro Pereira, and Duarte Nunes

Publisher: Packt Publishing

Publication Date: January 2020

Pages: 410

"Extending Dynamics 365 Customer Engagement Apps with Low Code" is a comprehensive guide to help readers extend and customize their Dynamics 365 Customer Engagement applications using low-code development tools. This book is written by three experienced authors, Stefano Tempesta, Sandro Pereira, and Duarte Nunes, who are experts in Dynamics 365 and low-code development.

The book starts with an introduction to low-code development and its benefits, followed by an overview of Dynamics 365 Customer Engagement and its architecture. The authors then take the readers through the process of creating and customizing entities, fields, and forms using the Power Apps platform. The book also covers how to create workflows and business process flows, automate tasks using Microsoft Flow, and integrate Dynamics 365 with external systems using Azure services.

One of the strengths of this book is its step-by-step approach to each topic. The authors provide clear instructions, screenshots, and examples to guide the readers through the process of extending and customizing Dynamics 365 Customer Engagement applications. The book also includes several hands-on exercises and practical tips to help readers apply what they have learned.

Another strength of this book is its focus on low-code development. The authors emphasize the use of low-code tools such as Power Apps and Microsoft Flow to extend and customize Dynamics 365 Customer Engagement applications, making it accessible to non-developers and developers alike. The book also provides guidance on how to maintain and upgrade the customizations made using low-code tools.

"Extending Dynamics 365 Customer Engagement Apps with Low Code" is an excellent resource for anyone looking to extend and customize Dynamics 365 Customer Engagement applications. The book is well-organized, easy to read, and provides practical guidance on low-code development. The authors have done an excellent job of explaining complex topics in a way that is easy to understand. I highly recommend this book to anyone looking to get started with low-code development in Dynamics 365 Customer Engagement.

What I found particularly impressive about "Extending Dynamics 365 Customer Engagement Apps with Low Code" is how it manages to strike the right balance between providing a thorough understanding of the concepts and tools involved while keeping things practical and applicable to real-world scenarios. This is no small feat, considering how complex Dynamics 365 can be, and how varied the needs and backgrounds of the readership may be. However, the authors are able to pull it off thanks to their clear writing style, attention to detail, and wealth of experience in the field.

Additionally, I appreciated how the book covers not just the technical aspects of low-code development in Dynamics 365, but also touches on important topics such as security, governance, and best practices. These are often overlooked in other resources, but are essential for anyone working with enterprise-grade applications like Dynamics 365.

Overall, I think "Extending Dynamics 365 Customer Engagement Apps with Low Code" is a valuable resource for anyone looking to leverage the full potential of Dynamics 365 and low-code development. The book is well-structured, informative, and engaging, and I'm confident that it will help readers build the skills and knowledge they need to succeed in their projects and careers.

In conclusion, I would recommend this book to anyone who is interested in Dynamics 365 Customer Engagement and low-code development. Whether you are a business analyst, a power user, or a developer, this book has something for you. It is a comprehensive guide that will help you extend and customize your Dynamics 365 Customer Engagement applications using low-code development tools. The book is an excellent investment for anyone looking to improve their Dynamics 365 Customer Engagement skills and advance their career.